Responsible Gambling

Responsible Gambling Guide

For most people gambling is an exciting and fun recreational pursuit. For others it can become a problem with devastating consequences for them, their families and friends. At WA Daily Racing Tips, we want you to enjoy our services while remaining in control of your gambling and not allow your gambling to control you.

WA Daily Racing Tips is committed to ensuring our gambling and/or bookmaker partners provide a responsible gambling service, where clients have access to online tools so they can exclude themselves or limit their betting activities. WA Daily Racing Tips is not a betting agency and does not take direct bets.

What is Responsible Gambling?

Responsible gambling for individuals means:

• They may gamble for pleasure and entertainment but are aware of their likelihood of losing and understand the associated risks,
• They exercise control over their gambling activity, and
• Responsible gambling occurs in balance with other activities in their lives and is not causing problems or harm for themselves or others.

Responsible gambling for the broader community, including gambling providers, governments, and sporting associations, requires:

• Shared responsibility for generating awareness of the risks associated with gambling,
• Creating and promoting environments that prevent or minimise problem gambling; and
• Being responsive to community concerns around gambling.

What is Problem Gambling?

Problem gambling occurs when a person spends more than they can afford, betting for a lot longer. After gambling the person feels anxious, guilty or just uncomfortable with the situation.

The negative consequences of problem gambling may include:

• The punter suffering excessive financial losses relative to the gamblers means (including unpaid household bills, credit card debts or loans);
• Adverse personal effects on the punter (such as anxiety, depression or stress) and/or their family;
• Adverse effects on employment and work performance (including missing work or having trouble concentrating at work);
• Losing the ability to maintain a healthy and balanced lifestyle due to spending an excessive amount of time gambling;
• Regretting the amount of time lost or wasted due to gambling; and
• Other costs which are borne by the community.

To assist with gambling responsibly WA Daily Racing Tips can help you by requiring our gambling and bookmaker partners to include the below options:

• Implementing Pre-commitment Limits –you should be able to set a weekly deposit limit for yourself – please check with the bookmaker how they can set this up for you
• Temporarily suspending your account if you feel it is getting the better of you at a certain moment in time

Below as some tips for ensuring your gambling does not start affecting you negatively

• Separate work and gambling – don’t gamble at work
• Take a note of the length of your gambling sessions
• If you’re behind, don’t chase, it will only get worse

Client Care Principles and Responsible Gambling

We aim to consistently promote responsible gambling practices. Gambling should be an enjoyable form of entertainment which does not create problems. The aim is to achieve a balanced approach in the provision of wagering services, taking account of the interests of our clients, the community at large and us as the wagering operator.

Responsible gambling involves informing clients on their rights and responsibilities as gamblers and ensuring that our company delivers gambling products and services in ways that benefit clients. We are committed to sharing responsibility, with communities, bookmaker partners and Government bodies, for helping problem gamblers to identify their problem and seek assistance. Some of the ways that we do this are:

• Requiring our gambling and bookmaker partners to allow our users to set a pre-commitment limit;
• Requiring our gambling and bookmaker partners to allow our users to self-exclude (either temporarily or permanently) from betting with them.
• Providing Responsible Gambling information and messages to our users;

We aim to achieve the following outcomes:

• Minimising the extent of gambling related harm to individuals and the broader community;
• Enabling users to make informed decisions about their gambling practices;
• Enabling people adversely affected by gambling to have access to timely and appropriate assistance and information;
• Promoting a shared understanding between individuals, communities, the gambling industry and Government of responsible gambling practices; and
• Ensuring the gambling industry provides safe and supportive environments for the delivery of gambling products and services.

Gambling Self-Assessment

If you’re concerned about your own betting habits, stop and take a few minutes to assess your situation.

It’s an important first step to understanding what you might need to change, determine if you need help, and be more aware of your betting.

Gambling Help Online have published a short and simple list of questions to help you identify if you’re at risk. It’s free, fast and anonymous.

Take the self-assessment now: https://www.gamblinghelponline.org.au/take-a-step-forward/self-assessment/problem-gambling-severity-index-pgsi#

Self-Exclusion

If you feel that you are losing control of your play and would like help in restricting your access to our partner betting platforms, they offer you the option to self-exclude from betting with them. Self-exclusion can be temporary or permanent. If you would like to self exclude, please check the policies of the appropriate partner. Alternatively, please contact our Responsible Gambling Support Service by email on support@SmartB.com and we will assist you.

Some jurisdictions such as South Australia have Barring Orders available. Please contact our Responsible Gambling Support Service if you would like further information about this.

The table below contains links to the responsible gambling policies of other wagering operators, information about how to self-exclude from other operators and contact details for other operators.

Pre-Commitment

As part of our responsibility towards responsible gambling, our providers have a pre-commitment limit mechanism which allows you to set your daily maximum deposit amount.

To set,change or remove your pre-commitment limit, simply complete follow the steps of the bookmaker.

Gambling Help Online

You can call the Gambling Helpline on 1800 858 858 or the Financial Counselling Helpline on 1800 007 007 or visit:

www.gamblinghelponline.org.au

www.gamblinghelp.nsw.gov.au

Or alternatively you can contact WA Daily Racing Tips Responsible Gambling Support Service through support@SmartB.com for other gambling support providers in your area.

For specialist help with your particular circumstances, here’s a list of support services.

If you or someone close is in danger, call 000.

Gambling Help Online
Counselling, information and support 24/7.
www.gamblinghelponline.org.au
1800 007 007

Gamblers Anonymous
In-person meetings and support in your location.
https://www.gaaustralia.org.au

Gambling Therapy
Practical advise and support including multi-lingual services.
https://www.gamblingtherapy.org

100 Day Challenge
Anonymous support program, online or through an app.
https://www.100dc.com.au

National Debt Helpline
Free advice from professional financial counsellors, 9:30am – 4:30pm Monday to Friday.
https://ndh.org.au
1800 007 007

Good Shepherd
Addressing issues impacting women, girls and families, including financial counselling.
https://goodshep.org.au/services/financial-services

Lifeline
24 hour crisis support for anyone in emotional distress
https://www.lifeline.org.au
13 11 14

R U OK?
How to have a conversation that could change a life
https://www.ruok.org.au

Beyond Blue
Mental health and wellbeing support and treatment advice
https://www.beyondblue.org.au
1300 224 636

Relationships Australia
Relationship support for individuals, families and communities
https://www.relationships.org.au/
1300 364 277

1800RESPECT
Support for people experiencing violence or abuse
https://www.1800respect.org.au
1800 737 732